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Whoops! There was a problem playing the video [Google Drive]

by Madalina Dinita

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies — AI and DNA computing in… Read more

Updated: Aug 6, 2022

Posted: April 2022

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Google Drive, a cloud-based file syncing allows you to playback videos stored in the cloud.
You might get an error trying to watch them so, in this article we compiled a list of solutions to fix this.
If you are a fan of gaming then you might want to check out ourGaming sectionfor more articles like this one.
Any cloud-based service can be accessed with a web browser. Check out the Browser section on our website to read all about them.

Fix video playback issues with these 12 solutions

Try a gaming dedicated browser
Scan your PC for malware
Open your browser in Incognito Mode
Check the video format
Open the video in a new window
Restart the PC/device
Check your google accounts settings
Check your network connection settings
Clear browser cache and cookies
Reset the Google Chrome settings
Check your browser extensions
Uninstall and reinstall your browser

One of the most appreciateGoogle Drive features is its video playing feature. Firstly, because it supports numerous videofile types: MPEG4, 3GPP, MOV files, AVI, WMV, and more.

Nội dung chính

Whoops! There was a problem playing the video [Google Drive]
Fix video playback issues with these 12 solutions
Causes of the error Oops! There Was A Problem Playing This Video?
How can I fix theproblem playing this video error?
1. Try a gaming dedicated browser
2. Scan your PC for malware
3. Open your browser in Incognito Mode
4. Check the video format
WinX HD Video Converter Deluxe
5. Open the video in a new window
6. Restart your PC/device
7. Check your Google Accounts settings
8. Check your network connection settings
9. Clear browser cache and cookies
10. Reset the Google Chrome settings.
11. Check your browser extensions
12. Uninstall and reinstall your browser

Frequently Asked Questions

Secondly, its so easy to use: you just upload your videos then double-click to play.

There are other advantages like it allowing you to upload videos of any resolution.

However, various issues crop up sometimes when attempting to watch uploaded videos. Its particularly annoying to receive the message oops there was a problem playing this videowhen attempting to access a video you just uploaded.

Well, what is most interesting is that its an error caused by sometimes minor problems like a user being signed in to Google from a different user account.

In such cases, the error is quite simple to troubleshoot.

But before going more deeply into how you can solve this error, lets look what triggers this message.

Causes of the error Oops! There Was A Problem Playing This Video?

We already mentioned about this fault arising because you could have signed-in to Google Drive using more than one Google account.

Here are more of its other possible causes:

Overloaded Cache/cookies: Caused by a high amount of content in the Cache of your browser.
Browser Extensions: Caused by problematic adds-ons installed in your browser.
Malware: Caused by infection with virus, worm, or even a Trojan horse.
Damaged Browser: Caused by corruptedsoftware installation files.
Presence of Unwanted Third Party Programs: Caused byPotentially Unwanted Programs (PUP) installed apps that compromise your security/privacy.
Incompatible Video: Caused by Google Drive video format incompatibilities.
How can I fix theproblem playing this video error?

1. Try a gaming dedicated browser

If you want to have a better trò chơi performance and uninterrupted trò chơi time, then its the best solution to use a dedicated trò chơi browser.

Opera GX has been built with a variety of excellent gameplay features in order to create a better user experience. You can choose from the browser a range of topics, wallpapers, and colors.

You may also use the Twitch App to watch your favorite streamers closely. Moreover, Opera GX has an adblocker included, which is useful when you play games in your browser.

A không lấy phí built-in VPN with unrestricted bandwidth is available as far as privacy is concerned.

Opera GX

Thanks to the world’s first web browser for gaming you can play without having to worry about errors that may get in the way.

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2. Scan your PC for malware

Dont also forget to scan your PC for viruses. Use an updated and powerful antivirus such as Malwarebytes.

This is one of the best in the cyber-security industry, offering all of your devices full protection. Malwarebytes is available for several platforms. The excellent track record in security comes from its high malware detection levels, superior speed, and outstanding performance.

Malwarebytes searches your PC for viruses, worms, trojans, rootkits, and other malicious software and removes it from your device completely.

Get Malwarebytes

3. Open your browser in Incognito Mode

Google Chrome:

Start Google Chrome.
Press the keysCtrl+Shift+Nsimultaneously on your keyboard.

Mozilla Firefox:

Start Firefox.
Simultaneously press the keys Ctrl+Shift+P on the keyboard.

Microsoft Edge:

Start Microsoft Edge.
Press the keysCtrl+Shift+Ptogether on your keyboard.

Internet Explorer:

Start Internet explorer.
Again press the keysCtrl+Shift+P simultaneously.

Opera Browser

StartOpera.
Press the keysCtrl+Shift+N the same time.

4. Check the video format

Not every video format loads on all devices. You should thus verify that your video isnt in one of the unsupported formats.

The supported types include .WEBM, .MPEG4, .MOV, .AVI, .3GPP, .MPEG, .MPEGPS, .FLV, .WMV, and .OGG.

You may have to convert your incompatible video file to one of the types accepted by Google Drive.

Additionally, Google Drive allows a maximum playback resolution of 1920 x 1080 so any video exceeding this wont play.

If the video youre trying to play isnt one listed above, you can use an awesome tool called WinX HD Video Converter Deluxe to convert your video to any of these formats.

It has a modern UI, its easy to use and the results will be a professional level after utilizing it.

WinX HD Video Converter Deluxe can help you tải về videos, reduce their size, cut and merge clips, and even convert 4K UHD videos with ease.

WinX HD Video Converter Deluxe

Use the best converter tool to transform any video into an accessible format with just a couple of clicks!

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5. Open the video in a new window

Double-click the video which has been refusing to play (All browsers).
Check on the far top right of your screen and locate some three dots.

Click them then select Open in new window.

6. Restart your PC/device

Restarting a device helps clear up any lingering faulty settings that could be preventing the video from loading. It also frees up system resources meaning your video will have a chance of loading from a clean slate.

7. Check your Google Accounts settings

VisitGoogle
Click on your profile.

3. Click each unwanted account then choose Remove.

An alternative solution to multiple accounts

Right-click on the video.
Select the Get shareable link option.
Now Open a new browser tab.
Paste the link then press Enter.

8. Check your network connection settings

A sluggish internet connection is also a potential trigger for the error oops there was a problem playing this video.

Simply check your internet connection settings to make sure its up and running. If the connection is good, reload the file and try to play it again.

9. Clear browser cache and cookies

Google Chrome

Open Chrome.
Click More (the three dots on the far top right).
ChooseMore toolsthen Clear browsing data.
Select a time range or selectAll time to erase everything.
Check the boxes next to Cached images and files in addition to Cookies and other site data.
Finally, clickClear data.
Restart the browser and try to play the video.

Internet Explorer

Press CTRL+SHIFT+DELETE on the keyboard. The following window appears.
Mark the checkbox next to the data you want to delete including cookies and website datas.
Click delete.
Restart the browser and check if your video will not play.

Edge

Open Edge.
Clickon the three dots to access settings
Select Settings.
Select Clear browsing data.
Click Choose what to clear.
Check the boxes next to cached data, browsing history, andcookies.
ChooseClear.
Restart Edge.

Mozilla Firefox

Start Firefox.
Click on the Library button.
Now clickHistory.
Select Clear Recent History.
Choose the time range whose history you plan to erase from the drop-down arrow.
Click on clear now.
Wait for the process to complete then restart your browser.

10. Reset the Google Chrome settings.

Open Chrome.
Click the three vertical dots.
Click Settings.
Click the Advanced tab.
Again scroll to the Reset and cleanup option.
Click Restore Settings under this reset/clean tab.

11. Check your browser extensions

Chrome

Start Chrome.
Click More (the three dots on the far right).
Click Moretools and selectExtensions.
ClickRemove onthe extensions you no longer want.
Confirm your decision by again clickingRemove.

Microsoft Edge

Open Microsoft Edge.
ClickMore to open up the menu bar.
One the menu appears, ChooseExtensions.
Now select the extensions you want to uninstall and click Remove.

Mozilla Firefox

Start Firefox.
Click on the menu button.
ChooseAdd-ons to open the Add-ons Manager.
Select theExtensions/Themespanel in the displayed Add-ons Manager
Select the add-on you want to remove.
Click on remove.
If prompted, clickRestart now to complete the process.

Internet Explorer

Open InternetExplorer.
Click on theTools.
SelectManage add-ons.
Now selectAll add-ons
Select the targeted add-on.
SelectRemovethenClose.

12. Uninstall and reinstall your browser

Open the
Choose the browser you need to remove.
Right-click it and selectUninstall.

By following all of these steps, you should be able to fix the error stopping your video from playing.

Let us know which solution worked for you by leaving us a message in the comments section below.

Frequently Asked Questions

Can I play videos from Google Drive?

Using your web browser, you can open Google Drive and open any video stored there and you can play it right there.

Why are my videos not playing in Google Drive?

Most of the time it is because the video was recently uploaded and the service didnt get a chance to convert it. Heres an excellent guide to fix this problem with Google Drive.

Does Google Drive compress video?

Any files you upload to Google Drive are stored as they are. However, files synced from Google Photos will be compressed if the High Quality option is activated. Only switching to Original will avoid conversion. Note that a file uploaded directly to the Drive will not be influenced by that Google Photos setting so it will upload as it is.

This article covers:Topics:

Browser errors
Google Drive

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